Our practice services
We provide a full range of health services to ensure you and your family can access expert advice when you need it – whether virtually, face-to-face or at your home.
To ensure you’re able to access health advice as quickly as possible, we provide a range of choices in who you see, how you’re seen and when you’re seen. Find out more here.
You can also use the filters below to view our practice services.
Acute medical problems
If you have an urgent problem call the surgery and one of our doctors will call you back to discuss this with you. We can provide same day consultations for acute problems, including a daily respiratory clinic.
Advanced care planning
What matters most to you if you become unwell and can't speak for yourself? Advanced care planning isn't just for later in life - it's one of the most important conversations anyone can have, at any age. We're here to help you start that conversation and make sure your wishes are known. Come in and talk to us.
Blood pressure monitoring
Check your blood pressure at home, over a 24 hour period. This gives us a much more accurate picture of what your blood pressure really is, sometimes at the surgery it can be artificially high. We call this Ambulatory Blood Pressure measurement. High blood pressure can lead to kidney problems, heart disease and stroke. It’s important to measure BP accurately, so we make sure you are on exactly the treatment you need.
Bowel health
New Zealand has relatively poor record with bowel cancer compared with other similar countries. The new screening programme will make a difference, but this is only for over 65s and younger people can get bowel cancer. If you notice a change in your bowel habit, rectal bleeding or unexplained weight loss please come in and see us. Remember there are many possibly causes for your symptoms, and bowel cancer is not likely, but early diagnosis and treatment can make a great difference.
Breast health
Speak to us if you have concerns, a family history of breast cancer or want to get your free mammogram.
Cardiovascular screening
Cardiovascular risk assessment means checking your risk of heart attack or stroke, the leading causes of preventable harm in New Zealand. This means a simple check up and blood tests. Prevention really is better than cure!
Childhood immunisations
We offer the full schedule of vaccinations to keep your children safe.
Contraception
Choosing the right contraception can sometimes be a bit bewildering. We help you find the best solution for you, and help make sure it is safe, and effective.
Cryotherapy
We use liquid nitrogen to treat small skin lesions such as warts, skin tags and sun damaged areas.
Dive medicals
Want to get your scuba diving certification? We can carry out basic medical examinations.
Domestic violence
Concerned about your partner or potential violence? Please talk to us about it or visit www.areyouok.org.nz
Driving medical
We assess whether drivers are medically fit to be on the road, and provide the NZ Transport Agency medical certificate needed to renew or replace drivers licences.
Drug and alcohol testing
Concerned about your partner or potential violence? Please talk to us about it or visit www.areyouok.org.nz
Ear Suction
We have state of the art suction equipment for removing ear wax. It is much safer than syringing your ear (which can rarely perforate the ear drum).
Early pregnancy
We provide pregnancy counselling, check-ups and arrange the recommended laboratory and ultrasound tests for the first twelve weeks of your pregnancy.
ECG
We can perform an ECG (electrocardiogram) at the surgery. This is a simple painless test that can give us useful information about heart function, particulary for patients with high blood pressure, chest pains or palpitations.
Fertility checks
Anxiety about fertility is common, and can be very stressful. If you are worried come for a friendly chat about what’s best for you.
Flu vaccinations
We can provide flu vaccinations for individuals and organisations. Whether we come to you – or your team visit us – we can help protect them from the flu (and provide a bulk invoice once done).
Home visits
If you’re unable to travel or meet virtually, we can arrange for home visits within the Rotorua region.
Infusion clinics
We provide a range of intravenous infusion treatments including Ferinject (for treating iron deficiencies), Aclasta (for treating osteoporosis) and antibiotics and fluids for other specific conditions.
Ingrowing toe nails
If you have an ingrown nail or recurring infection, we can perform a wedge resection to remove the ingrown toe nail.
Lab tests
Our medical centre assistants can do blood and other laboratory tests between 08:00-16:00 on Monday to Friday. This if often faster and more convenient than going to the laboratory. Call reception to arrange a suitable time. To find out more about lab tests and what the results mean visit the excellent site listed below.
Mental health
We make the first step of asking for help and advice as easy as possible – and can help you access a range of support.
Outside our hours
All our doctors contribute to the town wide after hours clinic at Lakes Primecare. If you ring the surgery number your call will be directed to Lakes Primecare. Healthline is also available for health advice and information on 0800 611 116
Prostate check
A friendly chat about one small little gland might save you a whole world of problems when you get older.
Sexual health checks
If you have any concerns about sexual health and sexuality, to discuss contraception, to get a check-up, or for any other issue, we can help.
Skin clinic
We provide full skin cancer checks - and treatments for a range of issues including simple lesion removal, punch and save biopsies, wart and sunspot removal and incision and drainage of abscesses. https://www.scanyourskin.org/
Sleep test
If you are worried that you or your partner might have Sleep Apnoea check this brief questionnaire, and come in and see us. We can test for sleep apnea and other potentially serious sleep disorders.
Smear test
Having regular smear tests is the best way to prevent cervical cancer. We can detect and treat abnormal cell changes before anything more serious develops.
Special medicals
We provide company and pre-employment medicals (and comprehensive medical reports) that are structured to suit your workplace needs.
Spirometry
This is a test of your lung function. It can help diagnose asthma, chronic obstructive pulmonary disease (COPD) and other conditions that affect breathing.
Steroid injections
Cortisone steroid injections can help settle pain and improve movement in inflamed joints, tendons and soft tissues - if other options don’t help or are unavailable.
Travel Health
Our clinicians can provide travel health advice, recommended vaccinations, and prescriptions for many overseas destinations. We use up-to-date travel health resources to help you prepare for your trip. For particularly complex itineraries or specialist travel medicine requirements, we may recommend referral to a dedicated travel medicine service.
Well child care
We provide appointments for routine child wellness checks to support children and their whanau.
Workplace health & ACC assessments
We work on behalf of ACC, insurance companies, employers and private individuals to assess workplaces and help get people back to work after injuries or physical/mental health issues.
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