Repeat Prescriptions

From 1 September 2022 we will be making some changes to our repeat prescription process and increasing the fee for urgent script requests.   

Our Prescribing Clinicians have been overwhelmed with the increasing numbers of urgent script requests, this is neither safe nor sustainable and we are asking for your help to make this process more efficient.

We are asking that you give us at least 3 working days’ notice for routine script requests.  The fee for routine scripts will remain the same at $20.  When you notice that you are nearing to the end of your supply of medications, this will be the time to phone us and request your next prescription.  A reminder in your smart phone or a note on your calendar 10 weeks after you collect your script, are a few ways you help us to ensure you get your request to us within the 3 working day time frame. 

The 3 working days gives our Prescribers time to review your notes, medications, and check if you are needing any follow up.  It also gives those Prescribers who do not work every day, time to review and complete their own patients script requests to ensure continuity of your care. 

Scripts required within less than 3 working days will incur an additional urgent fee of $10, (a total charge of $30).  There may be extenuating circumstances and situations beyond your control, this is understandable, the fee in these situations will be at the discretion of the Prescriber.

There are however many prescriptions that cannot be supplied without an appointment, and if this is the case, this will be discussed with you and noted in your file at the time of prescribing the medication.

We want to thank you for making this change of process as simple as possible for everyone involved.   

Published on: 3 June 2022